Service Management Implementation Consultant

in Ft Mill, SC

Job #:534105

Practice Area: IT

Date Posted: 09/16/2020

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Job Title:  Ivanti Service Management Administrator
Location:  Ft. Mill, SC
Industry:  Energy
Terms:  Permanent
Compensation: Market Rate
Requirements:  Ivanti, Service Management, Asset Management, ITIL Foundation, administrator, ITSM, configuration management or software development with C#

Ivanti Service Management Administrator Summary:

Liaise with and develop solutions for key stakeholders as an Ivanti Service Management Administrator for a nationally recognized engineering, construction and maintenance company in Ft. Mill, SC. ettain group is conducting a search for a full-time Administrator who is a subject matter expert around the implementation, configuration, customization and management of the Ivanti suite.

Ivanti Service Management Administrator Responsibilities:
• Be a key member of the overall implementation project team.
• Act as a Subject Matter Expert (SME) for the service management solution to implement, migrate, customize, extend, and manage the implementation based on customer’s requirements.
• Perform application UI configuration, workflow configuration, development of required business specific reporting, development of requirement integration components, scripting, etc.
• Drive continuous improvements of the implementation and service offerings based on stakeholder experiences.

Ivanti Service Management Administrator Requirements:
• Minimum of 2 years service management or asset management implementation experience with Ivanti or any other industry leading ITSM/service management tools
• Strong communication skills and ability to interact with management and operational teams 
• Competency moving configuration changes between environments
• 2-3 years of experience using Ivanti IT Service Management solutions preferred (i.e Service Desk, Knowledge Management, Asset Management, Product Catalog, Self-Service).
• Demonstrated ability to design, develop and implement moderate to complex ITSM enterprise solutions
• Configuration Management or Software Development experience (C# ASP.NET, SQL)
• Understanding of SQL database for reporting and design
• ITIL Foundation v3 or v4 Certification (nice to have)

Ivanti Service Management Administrator Key Words: 
• Ivanti Service management, asset management, service management, end point management, Ivanti, ServiceNow, ITIL Foundations Certification, configuration, reporting, implementation, incident 

Frequently Asked Questions:
• Benefits?  Yes, provided by the client
• Remote Workers?  Not eligible, must work onsite with the team
• Visa Sponsorship?  Not offered
• Corp-to-Corp?  Not eligible

How to Apply:
For immediate attention please apply online and send an email to moakley@ettaingroup.com and text (336) 408-5956.

ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit www.ettaingroup.com. To explore more job opportunities with ettain group, visit www.ettaingroup.com/job-board.aspx
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