Skype Engineer

in Southfield, MI

Job #:533943

Practice Area: IT

Date Posted: 09/11/2020

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Job Title: Senior Microsoft Skype/Teams Engineer

Location: Southfield

Industry: Automotive Supplier

Terms: Perm

NO Corp-to-Corp Please

 

Job Summary/Responsibilities:

Senior Microsoft Skype/ Teams engineer that must be a subject matter expert in Skype for Business on-prem, Teams and has strong PSTN knowledge. Implements and supports hardware, software, and telephony systems for the company. The role is responsible for the engineering, automation, product lifecycle and development of all in scope Microsoft and related voice and video services working alongside our offshore team.

 

Job Description:

  • Senior Microsoft Skype/ Teams engineer that must be a subject matter expert in Skype for Business on-prem, Teams and has strong PSTN knowledge. 
  • Help deploy, support and operate the SFB and help migrate to Teams in a globally distributed environment. 
  • This resource will have primary responsibility in implementing the plan to migrate to Microsoft Teams for voice and chat globally.
  • This role requires strong demonstrated skills in SFB technology, O365, SFB Azure AD, DNS, PowerShell scripting, PowerShell using O365 modules, server maintenance and regular interaction with cross functional teams, client and vendors.
  • Coordinates activities with business and facilities organizational partners with equipment vendors and telephone companies.
  • Support Cisco Telepresence systems and integration with Skype / Teams.
  • Manage and maintain the Skype / Telecom / Telepresence infrastructure.
  • Required deliverable include system design, documentation and operation guides.
  • Provide day to day operations and escalation support.
  • Develop and maintain standards and policies for Skype / Teams voice.
  • All other duties as assigned

 

Required Skills and Education

  • Bachelor’s Degree in Computer Science, Business Administration, Information Systems, Voice, or equivalent combination of education and experience is required.
  • Skype architecture, voice gateway experience, dial plans etc…    experience in Skype and MS Teams to drive solutions and strategy. 
  • Minimum 5 years related experience in voice and information technology solutions design and service management including SBCs and SIP Trunks.
  • Minimum 5 years related experience working with Skype for Business / Microsoft Lync 2013 / Lync 2010 / OCS 2007 R2 enterprise voice.
  • Any experience in implementing MS Teams – Voice is preferred.
  • In-depth knowledge of Skype/Lync enterprise voice concepts and strong PSTN knowledge. Experience with Dial Plans, Voice Policies, Unified Messaging, SIP trunks, audio gateways and audio conferencing.
  • SBC-Session Border Controller and Voice Gateway experience (Audiocodes).
  • Expertise in Skype Enterprise Voice configurations, policies, and routing over a complex WAN infrastructure (SBC, SIP, Media Gateways, VoIP, H.323, PBX, QoS), video and mobility.
  • Good understanding of network concepts including TCP/IP sub-netting, voice policies, Trunking, routing, SMTP, DNS, DHCP, etc.
  • Good understanding of cloud concepts especially relating to Microsoft Azure AD, Azure AD Connect and Teams.
  • Building plans and policies for Microsoft Teams and associated voice and video communications services, strategies and technologies.
  • Ability to apply project management skills to smaller projects in terms of building a plan for tracking tasks, timelines, risks and issues
  • Hands-on experience in Active Directory, load balancing, reverse proxy, DNS, certificate and related components.
  • Knowledge on PowerShell scripting.
  • Excellent communication skills in writing, presenting, informing and active listening, team player, excellent people skills, out-of-the-box thinker, and ability to interact with all levels of resources in an organization.
  • Demonstrated ability to collaborate across multiple teams and achieve results.
  • ITIL based work execution (Incident Management, Problem Management and Change Management)
  • Strong understanding and experience managing windows serves in a VMware virtual environment.

 

Frequently Asked Questions:

·       Benefits? Yes

·       Remote Workers? remote/onsite

·       Visa Sponsorship? No

·       Corp-to-Corp? No

 

How to Apply:

For immediate attention please send resume to: heather.reedcourtney@ettaingroup.com

ettain group is the Talent Solutions Company dedicated to employment opportunities in Technology, Healthcare IT, Digital, Professional, and Government. Since 1996 we’ve helped the most talented professionals in the industry capture the in-demand roles that align with their career goals. We are your long-term career partner and will not only work to find you an opportunity now but will actively work to re-engage you on your next assignment. Top employers and highly skilled talent throughout the U.S. select ettain group for an unparalleled recruitment experience, which has earned us ClearlyRated’s Best of Staffing Diamond Awards for both Talent & Client Satisfaction for 9 consecutive years, an honor achieved by less than 2% in our industry. To learn more about ettain group visit www.ettaingroup.com. To explore more job opportunities with ettain group, visit www.jobs.ettaingroup.com/job-board.


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