Process Engineer

in Chicago, IL

Job #:529499

Practice Area: IT

Date Posted: 06/01/2020

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Job Title: Process Engineer
Location: Jersey City, NJ
Industry:  Financial Services
Terms:  12+ month Contract

Process Engineer- Job Summary:

This role provides an opportunity to participate in a large-scale project to improve Batch and SLA Management across 4 Application Production Services (APS) organizations. The role will involve working across multiple teams to identify and implement solutions to improve SLA tracking, operating procedures and monitoring support tools. 

Process Engineer- Job Responsibilities:

  • Responsibilities will include evaluating existing processes and technologies and then working with a team of experts to formalize a plan for future state. 
  • The primary responsibilities will be to focus on identifying process improvements, establishing standard operating procedures (SOP), documenting the new procedures and implementing them across the organization. 
  • This role will also require writing technical documentation to support the program.

Process Engineer- Job Requirements:

  • Experience in Process Improvement/Management
  • ITIL process knowledge and experience
  • Process/technical documentation and presentation skills
  • SDLC/Application Production Support Project Experience/Knowledge
  • Hands on technical experience (experience supporting batches, working with schedulers, scripting or programming experience, etc.)
  • Financial services experience
  • Experience writing technical documentation
  • Experience in Service Design, Transition and overall Service Management in all aspects of the ITIL v3 (2011) Service Management lifecycle
  • Develops group and departmental plans, including analysis of business, technical, process, production and/or organizational priorities
  • Engineering mindset and passionate about simplifying and improving existing processes and technologies
  • Strong technical skills and diverse background in application infrastructure technologies (databases, job schedulers, unix, windows)

Process Engineer- Key Words:

  • Process Engineer, Application Production Support, SDLC, Program Management, ITIL, Technical Design, Technical Documentation

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  Not eligible, must work onsite with the team once back onsite (COVID- related)
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible

How to Apply:

For immediate attention please apply online.

ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit

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