Business Process Consultant

in Mooresville, NC

Job #:278160

Practice Area: IT

Date Posted: 11/05/2019

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Job Title: Business Process Consultant

Location:  Charlotte, NC

Industry:  Retail

Terms:  Contract to Hire

Compensation (optional):  Competitive


The primary purpose of this role is to deliver process improvement solutions within a core business function by leveraging appropriate tools to develop sustained improvements that help management achieve business goals and yield increased financial return. This includes responsibility for identifying problem statements and customer expectations, executing projects to remove waste, defects, and unnecessary work, and building performance indicators to measure improvement. The role focuses on in-function strategic initiatives, productivity efforts, and projects to take cost out of the organization.


•Manages small to medium, in-function, process improvement projects with moderate complexity while, often concurrently, participating in other more complex projects under the Business Process Architects.

•Analyzes and develops solutions that facilitate continuous productivity and quality improvement.

•Conducts proactive and consistent research to identify process improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes.

•Oversees and reviews the deliverables of lower level designers to ensure accurate and consistent analysis and reporting for functional projects.

•Assess and decides which methodology to apply and the tools and techniques to utilize to effectively lead each process improvement project.

•Leads charter development, stakeholder analysis, process design, improvement solutions, testing, and implementation plans through successful application of methodologies for each project.

•Designs and collaborates (with Finance) to track metrics and key performance indicators for each process improvement project.

•Develops and coaches small internal project teams to understand methodologies, project requirements, timeline, etc. through clear and consistent communication.

•Manages relationships with mid-level business partners and sponsors to help them understand business cases and to foster a culture of continuous improvement across the enterprise.


-Bachelor's Degree in Management, Operations Research, Business Administration, Engineering or related field.

-3-5+ years of experience in enterprise program management disciplines.

-Must have experience with executive-level communications and proven expertise in cross-functional management and leading through influence.

-Must have proven experience in independently leading and performing business process improvement programs.



-Master's Degree.

-Certification and proven experience in Lean, Six Sigma or similar disciplines and also proven ability to flexibly apply those disciplines

Frequently Asked Questions:

  • Benefits?  Yes, provided by ettain group
  • Remote Workers?  No
  • Visa Sponsorship?  Not offered
  • Corp-to-Corp?  Not eligible




How to Apply:

For immediate attention please apply online and send a text message or leave a voicemail/email for (Jen Wolcott) at (704-719-2800)/

ettain group is a talent solutions company dedicated to matching people with the most relevant employment opportunities in IT, healthcare IT and the digital creative space. Top employers and highly skilled talent throughout the U.S. select ettain group for a better recruitment experience. Our culture empowers teams with the flexibility to deliver a superior candidate experience and client experience using market intelligence. We recruit resources, own projects and manage programs to offer a wide range of IT development and talent solutions to our clients and candidates. To learn more about ettain group visit To explore more job opportunities with ettain group, visit






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